Support | الدعم

Cairo Shuttle Driver Support

Need help with sign-in, trip issues, documents, or account approval? Contact the Cairo Shuttle Driver support team. This app uses email OTP sign-in, so you do not need a password.

Contact Support | تواصل مع الدعم

Support Email
tarek.salem@cairoshuttle.net
Best for account issues, approval questions, and technical support.
WhatsApp
01003003602
Best for urgent driver support and quick follow-up.
بالعربية
الدعم متاح بالعربية والإنجليزية
إذا واجهت مشكلة في تسجيل الدخول أو رفع المستندات أو حالة الحساب، تواصل معنا وسنساعدك.

Quick Facts | معلومات سريعة

Email OTP Sign in using your email and a 6-digit code
Response Time Usually within 24 to 48 hours
Account Review Driver accounts may remain pending while documents are checked

FAQ

How do I sign in?

Enter your email address in the app. You will receive a 6-digit verification code, then enter that code to continue.

كيف أسجل الدخول؟

أدخل بريدك الإلكتروني داخل التطبيق، ثم أدخل رمز التحقق المكوّن من 6 أرقام لإكمال تسجيل الدخول.

I did not receive the code

Check your spam or junk folder first, then request the code again after the resend timer ends.

My account is still under review

That means your submitted documents are still being checked. If the status does not change within 48 hours, contact support.

I need help with trips, earnings, or technical problems

Email support or message us on WhatsApp with your registered email address and a short description of the issue.